How To Fix /SCMB/SPLR_STORE004 - Sales orders older than &1 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/SPLR_STORE -

• Message number: 004

• Message text: Sales orders older than &1 could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/SPLR_STORE004 - Sales orders older than &1 could not be deleted ?

  The SAP error message /SCMB/SPLR_STORE004 indicates that there are sales orders in the system that are older than a specified date (represented by &1), and as a result, they cannot be deleted. This error typically arises in the context of managing sales orders within the Supply Chain Management (SCM) module, particularly when dealing with the deletion of sales orders that are subject to certain retention policies or business rules.
  Cause:
  
  Retention Policy: The system may have a retention policy that prevents the deletion of sales orders that are older than a certain threshold. This is often implemented to ensure compliance with legal or business requirements.
  Data Integrity: Deleting older sales orders may compromise data integrity, especially if there are related documents or transactions that depend on those sales orders.
  Configuration Settings: The configuration settings in the SAP system may restrict the deletion of sales orders based on their age.
  
  Solution:
  
  Review Retention Policies: Check the retention policies configured in your SAP system. If the policy is too restrictive, you may need to adjust it based on your business requirements.
  Data Archiving: Instead of deleting the sales orders, consider archiving them. SAP provides archiving solutions that allow you to remove data from the active database while retaining it for reporting and compliance purposes.
  Consult with Business Users: Engage with business stakeholders to understand the implications of deleting older sales orders. They may have insights into whether the orders can be safely deleted or if they need to be retained for historical purposes.
  Use Transaction Codes: If you have the necessary authorizations, you can use transaction codes like SARA (Archive Administration) to manage archiving processes.
  Check for Dependencies: Ensure that there are no dependent documents or processes that require the sales orders in question. If there are dependencies, you may need to address those before attempting deletion.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review the SAP documentation for the SCM module, particularly sections related to sales order management and data retention.
  User Authorizations: Ensure that the user attempting to delete the sales orders has the necessary authorizations to perform this action.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance tailored to your specific system configuration and business processes.