How To Fix /SCMB/SPLR_SRVLOSS008 - Sales order &1 &2 for &3 &4 is locked, display only

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/SPLR_SRVLOSS -

• Message number: 008

• Message text: Sales order &1 &2 for &3 &4 is locked, display only

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/SPLR_SRVLOSS008 - Sales order &1 &2 for &3 &4 is locked, display only ?

  The SAP error message /SCMB/SPLR_SRVLOSS008 indicates that a sales order is locked for display only, which means that the order cannot be modified or processed further until the lock is released. This situation typically arises in scenarios where multiple users or processes are trying to access or modify the same sales order simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the sales order, leading to a lock being placed on it.
  Background Jobs: A background job may be running that is accessing the sales order, causing it to be locked.
  Transaction Errors: An error in a previous transaction may have left the order in a locked state.
  System Configuration: Certain configurations or settings in the system may lead to locking behavior.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user, wait for them to finish their work and then try accessing the sales order again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify the user or process that is holding the lock and take appropriate action.
  Release Locks: If you have the necessary authorizations, you can manually release the lock from transaction SM12. Be cautious when doing this, as it may disrupt other users.
  Review Background Jobs: Check if there are any background jobs running that might be accessing the sales order. You can use transaction SM37 to monitor background jobs.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs.
  SE11: To check the database table structure if needed.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
  Documentation: Refer to SAP Help documentation for more details on handling locks and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the locking issue associated with the sales order in question.