How To Fix /SCMB/SPLR_SRVLOSS007 - Sales order &1 &2 for &3 &4 could not be added


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/SPLR_SRVLOSS -

  • Message number: 007

  • Message text: Sales order &1 &2 for &3 &4 could not be added

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/SPLR_SRVLOSS007 - Sales order &1 &2 for &3 &4 could not be added ?

    The SAP error message /SCMB/SPLR_SRVLOSS007 indicates that a sales order could not be added to the service loss planning process. This error typically arises in the context of Supply Chain Management (SCM) and can be related to various issues. Here’s a breakdown of the potential causes, solutions, and related information:

    Causes:

    1. Missing Master Data: The sales order may reference materials, customers, or other master data that are not properly set up in the system.
    2. Inconsistent Data: There may be inconsistencies in the data related to the sales order, such as invalid status or missing information.
    3. Configuration Issues: The system configuration for service loss planning may not be set up correctly, leading to issues when trying to add sales orders.
    4. Authorization Issues: The user attempting to add the sales order may not have the necessary authorizations to perform this action.
    5. Business Rules: There may be specific business rules or conditions that prevent the sales order from being added, such as restrictions based on the order type or status.

    Solutions:

    1. Check Master Data: Verify that all relevant master data (materials, customers, etc.) is correctly set up and active in the system.
    2. Review Sales Order Data: Inspect the sales order for any missing or inconsistent data. Ensure that all required fields are filled out correctly.
    3. Configuration Review: Check the configuration settings for service loss planning in the SCM module to ensure they are set up correctly.
    4. Authorization Check: Ensure that the user has the necessary authorizations to add sales orders. This may involve checking user roles and permissions.
    5. Consult Business Rules: Review any business rules or conditions that may apply to the sales order. Ensure that the order meets all necessary criteria for addition to the service loss planning process.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as VA03 (Display Sales Order) or SPLR related transactions.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation for the SCM module, particularly sections related to service loss planning and sales order processing.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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