How To Fix /SCMB/ORDER356 - Error while reading exception description

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 356

• Message text: Error while reading exception description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER356 - Error while reading exception description ?

  The SAP error message /SCMB/ORDER356 typically indicates that there is an issue with reading the exception description in the context of Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing entries in the system.
  Possible Causes:
  
  Missing or Incomplete Data: The exception description may not be properly defined in the system, or the relevant data may be missing.
  Configuration Issues: There may be configuration settings that are not correctly set up, leading to the inability to read the exception description.
  Authorization Issues: The user may not have the necessary authorizations to access the exception descriptions.
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the database that prevent the reading of exception descriptions.
  
  Solutions:
  
  Check Data Entries: Verify that all necessary data related to the exception description is correctly entered in the system. This includes checking for any missing entries in the relevant tables.
  Review Configuration Settings: Ensure that the configuration for exception handling is correctly set up in the system. This may involve checking the settings in the SCM or APO configuration.
  User Authorizations: Confirm that the user encountering the error has the appropriate authorizations to access the exception descriptions. This may require coordination with the security team.
  System Logs and Traces: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes and Support: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review the official SAP documentation for any specific guidelines related to exception handling in SCM/APO.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/ORDER for order management and /SCMB/EXC for exception management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the /SCMB/ORDER356 error effectively.