How To Fix /SCMB/ORDER321 - PPF action &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 321

• Message text: PPF action &1 is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER321 - PPF action &1 is not active ?

  The SAP error message /SCMB/ORDER321 PPF action &1 is not active typically occurs in the context of the SAP Supply Chain Management (SCM) module, particularly when dealing with the Post Processing Framework (PPF). This error indicates that a specific PPF action, referenced by &1, is not currently active or has not been configured properly.
  Cause:
  
  Inactive PPF Action: The PPF action that is being referenced in the error message is not activated in the system.
  Configuration Issues: The PPF action may not be properly configured or may have been deleted or deactivated.
  Missing Authorization: The user may not have the necessary authorizations to execute the PPF action.
  Incorrect Customization: Custom settings or modifications in the system may have led to the PPF action being disabled.
  
  Solution:
  
  
  Activate the PPF Action:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for PPF configuration (usually under SCM or Logistics).
  Find the PPF action that corresponds to &1 in the error message and ensure it is activated.
  
  
  
  Check PPF Action Configuration:
  
  Use transaction code SPPFCADM to access the PPF administration.
  Look for the specific PPF action and verify its settings.
  Ensure that the action is correctly defined and linked to the appropriate business processes.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to execute the PPF action.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or notes related to the specific PPF action to ensure that all prerequisites are met.
  
  
  
  Testing:
  
  After making changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing Implementation Guide
  SPPFCADM: PPF Administration
  
  
  SAP Notes: Check for any SAP Notes related to PPF actions and the specific error message for additional guidance or patches.
  Documentation: Refer to the SAP Help Portal for detailed information on PPF and its configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or SCM support team for further investigation.