How To Fix /SCMB/ORDER286 - Incoterms were changed from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 286

• Message text: Incoterms were changed from &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER286 - Incoterms were changed from &1 to &2 ?

  The SAP error message /SCMB/ORDER286 indicates that there has been a change in the Incoterms for a specific order. Incoterms (International Commercial Terms) are a set of rules that define the responsibilities of sellers and buyers in international transactions, particularly regarding the delivery of goods.
  Cause:
  The error message is triggered when there is a discrepancy between the Incoterms that were originally set for an order and the Incoterms that are currently being applied. This can happen due to various reasons, such as:
  
  Manual Changes: A user may have manually changed the Incoterms in the order.
  Data Migration: During data migration or updates, the Incoterms may have been altered unintentionally.
  Integration Issues: If the order is integrated with other systems (like a CRM or logistics system), changes in those systems may not be reflected correctly in SAP.
  Configuration Changes: Changes in the configuration settings related to Incoterms in the SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Order: Check the order details to confirm the current and previous Incoterms. This can be done by navigating to the order in the SAP system and reviewing the relevant fields.
  
  
  Identify the Source of Change: Determine how the Incoterms were changed. If it was a manual change, ensure that it was intended. If it was due to data migration or integration, investigate the source of the change.
  
  
  Correct the Incoterms: If the change was not intended, revert the Incoterms back to the original value. If the change is valid, ensure that all stakeholders are informed about the new Incoterms.
  
  
  Check Configuration: If the issue is recurring, review the configuration settings related to Incoterms in the SAP system to ensure they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling Incoterms and related error messages.
  
  
  Testing: After making changes, test the order processing to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to access and modify the order.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to Incoterms in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.