How To Fix /SCMB/ORDER284 - Ship-to location changed from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 284

• Message text: Ship-to location changed from &1 to &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER284 - Ship-to location changed from &1 to &2 ?

  The SAP error message /SCMB/ORDER284 indicates that there has been a change in the ship-to location for a specific order. This message typically arises in the context of supply chain management, particularly when dealing with order processing and logistics.
  Cause:
  The error occurs when the ship-to location for an order is modified after the order has already been created or processed. This can happen due to various reasons, such as:
  
  Manual Changes: A user manually changes the ship-to address in the order.
  Data Migration: During data migration or integration processes, the ship-to location may be updated.
  Business Process Changes: Changes in business processes or customer requirements may necessitate a change in the ship-to location.
  System Configuration: Incorrect configuration in the system that allows changes to be made without proper validation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Review the Order: Check the order details to understand why the ship-to location was changed. Compare the original and new ship-to locations.
  Validate Changes: Ensure that the change in the ship-to location is valid and aligns with business rules. If the change is not valid, revert to the original location.
  Update Related Documents: If the change is valid, ensure that all related documents (like delivery, billing, etc.) are updated accordingly to reflect the new ship-to location.
  Check Configuration: Review the system configuration to ensure that it allows for changes to the ship-to location without causing errors. This may involve checking settings in the relevant modules (like SD or SCM).
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA02 (Change Sales Order) or VL02N (Change Outbound Delivery) to make necessary changes.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to make changes to orders and related documents.
  
  By following these steps, you should be able to address the /SCMB/ORDER284 error effectively.