How To Fix /SCMB/ORDER273 - Order &1, item &2: ship-from locations in confirmation and PO differ

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 273

• Message text: Order &1, item &2: ship-from locations in confirmation and PO differ

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER273 - Order &1, item &2: ship-from locations in confirmation and PO differ ?

  The SAP error message /SCMB/ORDER273 indicates a discrepancy between the ship-from locations in the confirmation and the purchase order (PO) for a specific order and item. This error typically arises in the context of supply chain management, particularly when dealing with order confirmations in SAP Advanced Planning and Optimization (APO) or SAP S/4HANA.
  Cause:
  The error occurs when the ship-from location specified in the order confirmation does not match the ship-from location defined in the corresponding purchase order. This can happen due to several reasons, including:
  
  Data Entry Errors: Incorrect manual entry of the ship-from location during the confirmation process.
  Changes in Master Data: Changes made to the master data (e.g., vendor or location data) that are not reflected in the order confirmation.
  System Configuration Issues: Misconfiguration in the system that leads to inconsistencies between the order and the confirmation.
  Logistics Execution Issues: Issues in the logistics execution process that may lead to different ship-from locations being used.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify the Ship-From Locations:
  
  Check the ship-from location in the purchase order (PO) and compare it with the ship-from location in the order confirmation.
  Ensure that both locations are correctly defined and match.
  
  
  
  Correct the Confirmation:
  
  If the confirmation is incorrect, update the order confirmation with the correct ship-from location that matches the PO.
  This can typically be done in the transaction used for order confirmations (e.g., using transaction codes like /SCMB/CONFIRM).
  
  
  
  Review Master Data:
  
  Check the master data for the vendor and the locations involved to ensure that they are set up correctly.
  Make any necessary adjustments to the master data to ensure consistency.
  
  
  
  Consult with IT or SAP Support:
  
  If the issue persists, consult with your IT department or SAP support team to investigate any underlying configuration issues or system errors.
  
  
  
  Documentation and Training:
  
  Ensure that users involved in the order confirmation process are trained on the importance of matching ship-from locations and are aware of the potential for this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCMB/CONFIRM for order confirmations and ME23N for viewing purchase orders.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Logistics Execution: Understand the logistics execution processes in your organization to ensure that all stakeholders are aligned on the ship-from locations used in order processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.