How To Fix /SCMB/ORDER138 - Country code determination failed in item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 138

• Message text: Country code determination failed in item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER138 - Country code determination failed in item &1 ?

  The SAP error message /SCMB/ORDER138 Country code determination failed in item &1 typically occurs in the context of SAP Supply Chain Management (SCM) when the system is unable to determine the country code for a specific item in an order. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Missing Master Data: The country code may not be defined in the relevant master data, such as the material master or customer master.
  Incorrect Configuration: The configuration settings for country code determination may not be set up correctly in the system.
  Incomplete Data: The item in question may have incomplete or missing data that is necessary for the country code determination process.
  Custom Logic: If there are custom enhancements or user exits that affect the determination process, they may not be functioning as expected.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have the necessary data or configuration in place.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the country code is correctly defined in the material master (for the item) and customer master (for the customer).
  Ensure that the relevant fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings for country code determination in the SCM system. This may involve looking at the settings in the customizing transaction (SPRO) related to logistics and order management.
  Ensure that the country-specific settings are correctly maintained.
  
  
  
  Data Completeness:
  
  Ensure that all required fields for the item are filled out in the order. This includes checking for any missing data that may be necessary for the determination process.
  
  
  
  Debug Custom Logic:
  
  If there are any custom enhancements or user exits that could affect the country code determination, review the code to ensure it is functioning correctly.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a recent transport, verify that all necessary data and configuration have been transported correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Material Master), VD03 (Customer Master), or SPRO (Customizing) to check and maintain the relevant data.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any patches or updates that may address the issue.
  Logs and Traces: If the issue persists, consider enabling logs or traces to gather more information about the error during the determination process.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.