How To Fix /SCMB/ORDER118 - Order with reference number &1 already exists in database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/ORDER -

• Message number: 118

• Message text: Order with reference number &1 already exists in database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/ORDER118 - Order with reference number &1 already exists in database ?

  The SAP error message /SCMB/ORDER118 indicates that there is an attempt to create or process an order in the Supply Chain Management (SCM) module, but an order with the same reference number already exists in the database. This can occur in various scenarios, such as when trying to create a new order that duplicates an existing one.
  Cause:
  
  Duplicate Order Creation: The most common cause is that the user is trying to create a new order using a reference number that has already been used for another order.
  System Error: There may be a system error or a glitch that is causing the system to incorrectly identify an existing order.
  Data Migration Issues: If data has been migrated from another system, there may be duplicate entries that were not properly handled.
  Concurrency Issues: If multiple users are trying to create orders simultaneously, it may lead to conflicts.
  
  Solution:
  
  Check Existing Orders: Verify if an order with the same reference number already exists in the system. You can do this by searching for the order using the reference number in the relevant transaction or report.
  Use a Unique Reference Number: If you need to create a new order, ensure that you are using a unique reference number that does not conflict with existing orders.
  Review System Logs: Check system logs for any errors or warnings that might provide additional context about the issue.
  Consult with IT Support: If you suspect a system error or data integrity issue, consult with your IT support team or SAP Basis team to investigate further.
  Data Cleanup: If the issue is due to data migration or duplicate entries, you may need to perform data cleanup to remove or consolidate duplicate records.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM that can help you manage orders, such as /SCMB/ORDER for order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation for best practices on order management and handling duplicate entries.
  User Training: Ensure that users are trained on how to properly create orders and the importance of using unique reference numbers.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.