How To Fix /SCMB/NOTE_GENERIC017 - Sales order &1, item &2, does not exist (or open quantity = 0)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCMB/NOTE_GENERIC -

  • Message number: 017

  • Message text: Sales order &1, item &2, does not exist (or open quantity = 0)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCMB/NOTE_GENERIC017 - Sales order &1, item &2, does not exist (or open quantity = 0) ?
    The SAP error message /SCMB/NOTE_GENERIC017 indicates that a specific sales order and item combination does not exist or that the open quantity for that item is zero. This error typically arises in the context of supply chain management and order processing within SAP systems.
    
    Cause: Non-Existent Sales Order or Item: The sales order number (&1) or item number (&2) specified in the error message does not exist in the system. Closed Sales Order: The sales order exists, but it has been fully processed, and there are no open quantities left for the specified item. Incorrect Data Entry: There may be a typo or incorrect entry when referencing the sales order or item. Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to discrepancies. Authorization Issues: The user may not have the necessary permissions to view the sales order or item.
    Solution: Verify Sales Order and

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