How To Fix /SCMB/MDL_BASIC011 - Product(s) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/MDL_BASIC -

• Message number: 011

• Message text: Product(s) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/MDL_BASIC011 - Product(s) not found ?

  The SAP error message /SCMB/MDL_BASIC011 Product(s) not found typically occurs in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) when the system is unable to find the specified product(s) in the database. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Product Not Created: The product may not have been created in the system. This can happen if the product master data was not set up correctly.
  Incorrect Product ID: The product ID or number being referenced may be incorrect or misspelled.
  Inactive Product: The product may exist but is inactive or not available for planning.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP ERP and SAP SCM).
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  Configuration Issues: There may be configuration issues in the SCM system that prevent the product from being recognized.
  
  Solutions:
  
  Verify Product Existence: Check if the product exists in the system by using transaction codes like MM03 (Display Material) or C202 (Display Product).
  Check Product ID: Ensure that the product ID being used is correct and matches the one in the system.
  Activate Product: If the product is inactive, you may need to activate it or ensure it is set up correctly for planning.
  Data Synchronization: If there are multiple systems, ensure that the product data is synchronized across all relevant systems.
  Check Authorizations: Verify that the user has the necessary authorizations to access the product data.
  Review Configuration: Check the configuration settings in the SCM system to ensure that everything is set up correctly for product management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and C201 (Create Product).
  Master Data Management: Ensure that master data management processes are in place to maintain product data integrity.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on product master data and SCM configuration.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.