How To Fix /SCMB/LSO303 - Demand &1: Height can't be zero; check master data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LSO -

• Message number: 303

• Message text: Demand &1: Height can't be zero; check master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LSO303 - Demand &1: Height can't be zero; check master data ?

  The SAP error message /SCMB/LSO303 Demand &1: Height can't be zero; check master data typically occurs in the context of SAP Supply Chain Management (SCM), particularly when dealing with logistics and demand planning. This error indicates that there is an issue with the master data related to the demand item, specifically that the height attribute is set to zero, which is not acceptable for the system to process the demand correctly.
  Cause:
  
  Missing or Incorrect Master Data: The height attribute for the product or material in the master data is either not maintained or incorrectly set to zero.
  Data Entry Error: During the creation or update of the material master data, the height might have been inadvertently left blank or set to zero.
  Configuration Issues: There may be issues with the configuration of the material master data settings that require height to be defined.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the Material Master (transaction code MM03).
  Enter the material number and check the relevant views (e.g., Basic Data, Sales Org Data, etc.) to ensure that the height is correctly maintained.
  If the height is set to zero, update it with the correct value.
  
  
  
  Update the Height Attribute:
  
  If the height is missing, enter the appropriate value based on the product specifications.
  Ensure that the height is not only updated in the relevant views but also in any other views that might be necessary for your business processes.
  
  
  
  Validate Data Entry:
  
  Review the data entry processes to ensure that all required fields, including height, are filled out correctly during the creation or update of master data.
  
  
  
  Check Configuration:
  
  If the issue persists, consult with your SAP configuration team to ensure that the settings for the material master data are correctly configured to require height and that there are no other underlying issues.
  
  
  
  Testing:
  
  After making the necessary changes, test the demand processing again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 - Display Material Master
  MM02 - Change Material Master
  MM01 - Create Material Master
  
  
  Documentation: Refer to SAP Help documentation for detailed information on material master data management and the specific attributes required for your business processes.
  User Roles: Ensure that users responsible for maintaining master data have the appropriate authorizations to make changes.
  
  By following these steps, you should be able to resolve the error and ensure that the height attribute is correctly maintained in the master data.