How To Fix /SCMB/LSO302 - Demand &1: Width can't be zero; check master data

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LSO -

• Message number: 302

• Message text: Demand &1: Width can't be zero; check master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LSO302 - Demand &1: Width can't be zero; check master data ?

  The SAP error message /SCMB/LSO302 Demand &1: Width can't be zero; check master data typically occurs in the context of SAP Supply Chain Management (SCM), particularly when dealing with demand planning or supply chain logistics. This error indicates that there is an issue with the master data related to the demand being processed, specifically that the "width" parameter is set to zero, which is not acceptable.
  Cause:
  
  Missing or Incorrect Master Data: The error often arises when the master data for the product or demand is incomplete or incorrectly configured. This could include missing dimensions, such as width, height, or other relevant attributes that are required for the demand calculation.
  Data Entry Errors: There may have been a mistake during data entry where the width was not specified or was inadvertently set to zero.
  Configuration Issues: The configuration settings in the system may not be aligned with the requirements for the demand planning process, leading to this error.
  
  Solution:
  
  
  Check Master Data: 
  
  Go to the relevant master data records (e.g., material master, product master) and verify that all required fields, including width, are correctly filled out.
  Ensure that the width is not set to zero and is appropriate for the product in question.
  
  
  
  Update Data: 
  
  If you find that the width is indeed set to zero, update the master data to include the correct width value.
  Make sure to save the changes and reprocess the demand.
  
  
  
  Review Configuration: 
  
  Check the configuration settings in the SCM system to ensure that they are set up correctly for handling demand planning.
  If necessary, consult with your SAP Basis or SCM configuration team to ensure that all settings are appropriate.
  
  
  
  Data Validation: 
  
  Implement data validation checks to prevent similar issues in the future. This could involve setting up alerts or reports that flag incomplete master data.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to this error message for any additional insights or specific steps that may be required based on your system version.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or MM03 (Display Material) to access and modify the master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the master data and configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that your demand planning processes run smoothly.