How To Fix /SCMB/LOC_DP_ILM034 - SoRT data of customer &1 is currently locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LOC_DP_ILM -

• Message number: 034

• Message text: SoRT data of customer &1 is currently locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LOC_DP_ILM034 - SoRT data of customer &1 is currently locked by user &2 ?

  The SAP error message /SCMB/LOC_DP_ILM034 indicates that the sort data for a specific customer (denoted by &1) is currently locked by another user (denoted by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a lock situation to maintain data integrity.
  Cause:
  
  Concurrent Access: Another user is currently processing or has opened the sort data for the specified customer, which prevents other users from making changes until the lock is released.
  Long-Running Transactions: If a user is performing a long-running transaction, the lock may persist for an extended period.
  System Configuration: The locking mechanism in SAP is designed to prevent data inconsistencies, and it may be configured to lock data at a granular level.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction. Once the lock is released, you can try to access the data again.
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can search for the user ID (&2) to see what locks they have and if they are still active.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can complete their transaction or release the lock.
  Release the Lock: If necessary and if you have the appropriate authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the data.
  Check for System Issues: If this issue occurs frequently, it may be worth investigating if there are underlying system performance issues or if the locking strategy needs to be reviewed.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be at the database level or application level, and they are essential for maintaining data integrity.
  User Training: Ensure that users are trained on how to properly access and release locks to minimize conflicts.
  Performance Monitoring: Regularly monitor system performance and user activities to identify patterns that may lead to frequent locking issues.
  
  If the problem persists or if you need further assistance, consider reaching out to your SAP Basis team or SAP support for more in-depth analysis and resolution.