How To Fix /SCMB/LDDD013 - &1 Distance and duration requests answered by IGS calls

/SCMB/LDDD013 - Overview

• Message type: E = Error

• Message class: /SCMB/LDDD -

• Message number: 013

• Message text: &1 Distance and duration requests answered by IGS calls

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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/SCMB/LDDD013 - Details

• The SAP error message /SCMB/LDDD013 &1 Distance and duration requests answered by IGS calls typically relates to issues with the Integrated Geographic Services (IGS) in the SAP Supply Chain Management (SCM) module. This error indicates that the system is attempting to retrieve distance and duration information for logistics planning but is encountering problems with the IGS service.
  
  Cause:
  
  IGS 
  Configuration Issues: The IGS may not be properly configured in your SAP system. This could include incorrect settings for the geographic data or the service itself.
  Service Availability: The IGS service may be down or unavailable, which can happen due to network issues or service outages.
  Authorization Issues: The user or system may not have the necessary authorizations to access the IGS service.
  Data Quality: There may be issues with the data being sent to the IGS, such as incorrect or incomplete location information.
  
  
  Solution:
  
  Check IGS Configuration: Verify that the IGS is correctly configured in your SAP