How To Fix /SCMB/LDDD011 - GIS call failed: No IGS available

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/LDDD -

• Message number: 011

• Message text: GIS call failed: No IGS available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/LDDD011 - GIS call failed: No IGS available ?

  The SAP error message /SCMB/LDDD011 GIS call failed: No IGS available typically occurs in the context of SAP Supply Chain Management (SCM) when the system is unable to access the Integrated Global Services (IGS) for certain functionalities, such as logistics data distribution or other related services.
  Cause:
  
  IGS Not Configured: The Integrated Global Services (IGS) may not be properly configured in your SAP system.
  Service Unavailability: The IGS service might be down or not running at the moment.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the IGS.
  Authorization Issues: The user or system may not have the necessary authorizations to access the IGS.
  System Configuration: There may be issues with the configuration settings in the SAP system that prevent it from recognizing available IGS instances.
  
  Solution:
  
  
  Check IGS Configuration:
  
  Ensure that the IGS is properly configured in your SAP system. You can check the configuration in transaction SPRO under the relevant SCM settings.
  
  
  
  Verify IGS Availability:
  
  Check if the IGS service is running. You can do this by accessing the IGS management tools or checking the relevant logs.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the IGS. You can use tools like ping or traceroute to diagnose connectivity issues.
  
  
  
  Authorization Check:
  
  Verify that the user or system has the necessary authorizations to access the IGS. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart IGS:
  
  If the IGS service is down, restarting it may resolve the issue. Consult your system administrator for assistance with this.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for SCM and IGS for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue persists after trying the above solutions, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the /SCMB/LDDD011 GIS call failed: No IGS available error in your SAP system.