How To Fix /SCMB/GIS_METRICS020 - Error during summary preparation;see log

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/GIS_METRICS -

• Message number: 020

• Message text: Error during summary preparation;see log

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/GIS_METRICS020 - Error during summary preparation;see log ?

  The SAP error message /SCMB/GIS_METRICS020 Error during summary preparation; see log typically occurs in the context of SAP Supply Chain Management (SCM) when there is an issue during the preparation of summary metrics. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the tables that the summary metrics rely on.
  Configuration Issues: Incorrect configuration settings in the SCM module can lead to errors during metric calculations.
  Database Issues: Problems with the database, such as locks or performance issues, can prevent the summary preparation from completing successfully.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access certain data or perform specific actions.
  Program Errors: There may be bugs or issues in the custom code or standard SAP programs that handle the summary preparation.
  
  Solutions:
  
  Check the Logs: The error message suggests checking the logs for more detailed information. Look for specific error messages or warnings that can provide insight into what went wrong.
  Data Validation: Validate the data in the relevant tables to ensure there are no inconsistencies or missing entries. You may need to run data consistency checks or reports.
  Review Configuration: Verify the configuration settings in the SCM module to ensure they are set up correctly. This may involve checking settings related to metrics, planning areas, or other relevant configurations.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for locks, performance issues, or other anomalies.
  User Authorizations: Ensure that the user executing the process has the necessary authorizations to access the required data and perform the actions needed.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message, logs, and any relevant details about the situation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SCM that may help in troubleshooting, such as /SCMB/SCM_MTRC for metrics or /SCMB/SCM_LOG for logs.
  Documentation: Review SAP documentation related to metrics and performance monitoring in SCM for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to summary preparation in SAP SCM.