How To Fix /SCMB/DM_DLV115 - ASN &1 does not contain a customer location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_DLV -

• Message number: 115

• Message text: ASN &1 does not contain a customer location

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_DLV115 - ASN &1 does not contain a customer location ?

  The SAP error message /SCMB/DM_DLV115 ASN &1 does not contain a customer location typically occurs in the context of Advanced Shipping Notification (ASN) processing within the Supply Chain Management (SCM) module. This error indicates that the ASN being processed does not have a valid customer location associated with it, which is necessary for the system to correctly route and manage the delivery.
  Cause:
  
  Missing Customer Location: The ASN does not have a customer location specified. This could be due to incorrect or incomplete data entry when creating the ASN.
  Configuration Issues: There may be issues with the configuration of the customer master data or the shipping point settings that prevent the customer location from being recognized.
  Data Transfer Issues: If the ASN is being generated from an external system or interface, there may be issues with the data transfer that result in missing information.
  
  Solution:
  
  Check ASN Data: Review the ASN in question (identified by the number &1 in the error message) to ensure that a valid customer location is specified. This can typically be done in the ASN document or related transaction.
  Update Customer Master Data: Ensure that the customer master data is complete and correctly configured. This includes verifying that the customer location is defined and associated with the relevant shipping point.
  Correct ASN Creation Process: If the ASN is being created through an interface or external system, ensure that the process is correctly populating all required fields, including the customer location.
  Consult Documentation: Review SAP documentation or help resources for any specific requirements related to ASN creation and customer location settings.
  Debugging: If the issue persists, consider debugging the process to identify where the customer location is being lost or not populated.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like /SCMB/ASN or VL32N to view and manage ASNs.
  SAP Notes: Check SAP Notes for any known issues or patches related to ASN processing and customer location.
  User Exits or BAdIs: If custom logic is involved in ASN processing, review any user exits or BAdIs that may affect how customer locations are handled.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the ASN not containing a customer location.