How To Fix /SCMB/DM_BOL605 - Enter customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 605

• Message text: Enter customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL605 - Enter customer number ?

  The SAP error message /SCMB/DM_BOL605 Enter customer number typically occurs in the context of SAP Supply Chain Management (SCM) when a user is trying to create or process a document that requires a customer number, but the system does not have this information.
  Cause:
  
  Missing Customer Number: The most common cause of this error is that the customer number field is either empty or not filled in correctly in the relevant transaction or document.
  Configuration Issues: There may be configuration settings in the system that require a customer number for certain processes, and these settings may not be aligned with the data being processed.
  Data Entry Error: The user may have overlooked entering the customer number or may have entered it incorrectly.
  
  Solution:
  
  Enter Customer Number: The immediate solution is to ensure that the customer number is entered in the relevant field. Check the document or transaction you are working on and fill in the customer number as required.
  Validate Customer Data: Ensure that the customer number you are entering is valid and exists in the system. You can do this by checking the customer master data in the SAP system.
  Check Configuration: If you are consistently encountering this error, it may be worth checking the configuration settings in the SCM module to ensure that the requirements for customer numbers are set correctly.
  User Training: If this error is common among multiple users, consider providing training or documentation to ensure that users understand the importance of entering customer numbers in relevant transactions.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to sales orders, deliveries, or other SCM processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access customer data and perform the required transactions.
  Debugging: If the issue persists, consider using the SAP debugging tools to trace the process and identify where the customer number is being missed or not processed correctly.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.