How To Fix /SCMB/DM_BOL604 - Enter customer number and ship-to location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 604

• Message text: Enter customer number and ship-to location

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL604 - Enter customer number and ship-to location ?

  The SAP error message /SCMB/DM_BOL604 typically indicates that a required field, specifically the customer number and/or ship-to location, has not been filled in during a process related to the Supply Chain Management (SCM) module, particularly in the context of managing business objects like deliveries or orders.
  Cause:
  
  Missing Data: The error occurs when the system expects a customer number and/or ship-to location to be provided, but they are either missing or not correctly entered.
  Configuration Issues: There may be configuration settings in the SCM module that require these fields to be mandatory for certain transactions.
  Data Integrity Issues: The customer master data or the ship-to location data may not be properly maintained or may be inactive.
  
  Solution:
  
  Enter Required Information: Ensure that you enter the customer number and the ship-to location in the relevant fields before proceeding with the transaction.
  Check Master Data: Verify that the customer master data and ship-to location data are correctly maintained in the system. Ensure that the customer is active and that the ship-to location is valid.
  Review Configuration: If you have access, check the configuration settings in the SCM module to see if there are any mandatory fields that need to be filled out for the specific transaction you are trying to execute.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or steps needed.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may be working with specific transaction codes related to deliveries, orders, or other SCM processes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and modify customer and ship-to location data.
  
  By addressing the missing information and ensuring that all required fields are filled out correctly, you should be able to resolve the error and proceed with your transaction.