How To Fix /SCMB/DM_BOL604 - Enter customer number and ship-to location

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMB/DM_BOL -

• Message number: 604

• Message text: Enter customer number and ship-to location

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCMB/DM_BOL604 - Enter customer number and ship-to location ?

  The SAP error message /SCMB/DM_BOL604 typically indicates that a required field, specifically the customer number and/or ship-to location, has not been filled in during a process related to the Supply Chain Management (SCM) module, particularly in the context of managing business objects like deliveries or orders.
  
  Cause:
  
  Missing Data: The error occurs when the system expects a customer number and/or ship-to location to be provided, but they are either missing or not correctly entered.
  
  Configuration Issues: There may be configuration settings in the SCM module that require these fields to be mandatory for certain transactions.
  Data Integrity Issues: The customer master data or the ship-to location data may not be properly maintained or may be inactive.
  
  
  Solution:
  
  Enter Required Information: Ensure that you enter the customer number and the ship-to location in the relevant fields before proceeding with the transaction.
  Check Master Data: Verify that the customer master data and ship-to location data are correctly maintained in