How To Fix SCFC_SDPROXY016 - Document &: Reference information found is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: SCFC_SDPROXY - Messages - Proxy FC - R/3 SD, LE

• Message number: 016

• Message text: Document &: Reference information found is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCFC_SDPROXY016 - Document &: Reference information found is inconsistent ?

  The SAP error message SCFC_SDPROXY016, which states "Document &: Reference information found is inconsistent," typically occurs in the context of Sales and Distribution (SD) processes, particularly when dealing with document references in the system. This error indicates that there is a mismatch or inconsistency in the data related to the document being processed.
  Causes:
  
  
  Data Inconsistency: The most common cause is that the document references (like sales orders, delivery documents, etc.) are not consistent in the database. This could be due to incomplete updates, data corruption, or issues during data migration.
  
  
  Missing or Incorrect Data: The referenced document may not exist, or there may be missing fields or incorrect entries in the document that are required for processing.
  
  
  Custom Development Issues: If there are custom programs or enhancements in place, they may not be handling the data correctly, leading to inconsistencies.
  
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can also lead to this error, especially if the system is not set up to handle certain types of documents or processes.
  
  
  Solutions:
  
  
  Check Document References: Verify the document references in the transaction that triggered the error. Ensure that all referenced documents exist and are in a valid state.
  
  
  Data Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or reports to identify issues.
  
  
  Reprocess the Document: If the document was in an inconsistent state, try to reprocess it after correcting any identified issues.
  
  
  Review Custom Code: If there are custom developments involved, review the code to ensure it is correctly handling the data and not causing inconsistencies.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, document numbers, and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and others that may be involved in the process.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to Sales and Distribution processes to understand the expected data flow and requirements for document references.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SCFC_SDPROXY016 error in your SAP system.