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Message type: E = Error
Message class: /SCF/CL_MESSAGES_SMI -
Message number: 104
Message text: Enter customer location
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/SCF/CL_MESSAGES_SMI104
- Enter customer location ?The SAP error message
/SCF/CL_MESSAGES_SMI104 Enter customer location
typically indicates that a required field for customer location information is missing in the system. This error is often encountered in scenarios involving customer master data, sales orders, or service management where location details are necessary for processing.Cause:
- Missing Data: The customer location field is not filled in the relevant transaction or master data record.
- Configuration Issues: There may be configuration settings in the SAP system that require customer location data but are not properly set up.
- User Input Error: The user may have overlooked entering the required location information during data entry.
Solution:
Enter Customer Location:
- Navigate to the relevant transaction (e.g., creating or editing a customer master record, sales order, etc.).
- Locate the field for customer location and enter the required information (e.g., address, city, postal code).
Check Configuration:
- If you have access, check the configuration settings in the SAP system to ensure that the customer location field is set up correctly and is not inadvertently marked as optional when it should be mandatory.
- This may involve consulting with your SAP administrator or functional consultant.
Data Validation:
- Ensure that the data being entered is valid and conforms to the expected format. Sometimes, incorrect formats can lead to errors.
User Training:
- If this error is frequently encountered, consider providing additional training to users on the importance of entering complete customer information.
Related Information:
XD01
(Create Customer), VA01
(Create Sales Order), etc.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.
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