How To Fix /SCF/CL_MESSAGES_SMI104 - Enter customer location


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SCF/CL_MESSAGES_SMI -

  • Message number: 104

  • Message text: Enter customer location

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SCF/CL_MESSAGES_SMI104 - Enter customer location ?

    The SAP error message /SCF/CL_MESSAGES_SMI104 Enter customer location typically indicates that a required field for customer location information is missing in the system. This error is often encountered in scenarios involving customer master data, sales orders, or service management where location details are necessary for processing.

    Cause:

    1. Missing Data: The customer location field is not filled in the relevant transaction or master data record.
    2. Configuration Issues: There may be configuration settings in the SAP system that require customer location data but are not properly set up.
    3. User Input Error: The user may have overlooked entering the required location information during data entry.

    Solution:

    1. Enter Customer Location:

      • Navigate to the relevant transaction (e.g., creating or editing a customer master record, sales order, etc.).
      • Locate the field for customer location and enter the required information (e.g., address, city, postal code).
    2. Check Configuration:

      • If you have access, check the configuration settings in the SAP system to ensure that the customer location field is set up correctly and is not inadvertently marked as optional when it should be mandatory.
      • This may involve consulting with your SAP administrator or functional consultant.
    3. Data Validation:

      • Ensure that the data being entered is valid and conforms to the expected format. Sometimes, incorrect formats can lead to errors.
    4. User Training:

      • If this error is frequently encountered, consider providing additional training to users on the importance of entering complete customer information.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like XD01 (Create Customer), VA01 (Create Sales Order), etc.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation or help files related to customer master data and sales order processing for more context on required fields.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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