How To Fix /SCF/CL_MESSAGES_SMI103 - Ship-from and customer locations are required

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/CL_MESSAGES_SMI -

• Message number: 103

• Message text: Ship-from and customer locations are required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/CL_MESSAGES_SMI103 - Ship-from and customer locations are required ?

  The SAP error message /SCF/CL_MESSAGES_SMI103 Ship-from and customer locations are required typically occurs in the context of supply chain management or logistics processes within SAP, particularly when dealing with shipping or sales order processing. This error indicates that the system requires both the ship-from location (the location from which goods are shipped) and the customer location (the destination for the goods) to be specified in the transaction.
  Cause:
  
  Missing Data: The most common cause of this error is that either the ship-from location or the customer location is not specified in the relevant transaction (e.g., sales order, delivery, etc.).
  Configuration Issues: There may be configuration settings in the system that require these fields to be filled out but are not properly set up.
  Data Inconsistencies: There could be inconsistencies in master data, such as customer master records or material master records, that prevent the system from recognizing valid locations.
  
  Solution:
  
  
  Check Transaction Data: Ensure that both the ship-from and customer locations are filled in the relevant transaction. This can usually be done in the sales order or delivery document.
  
  For sales orders, check the "Shipping" tab to ensure the ship-from location is specified.
  For deliveries, ensure that both the shipping point (ship-from) and the customer address are correctly entered.
  
  
  
  Review Master Data: Verify that the customer master data and any relevant material master data are correctly maintained. Ensure that the shipping conditions and addresses are properly set up.
  
  
  Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to shipping and sales order processing. This may involve checking the following:
  
  Shipping point determination settings.
  Customer master data settings.
  Any custom logic or enhancements that may affect the determination of ship-from and customer locations.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  Testing: After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VL01N (Create Outbound Delivery), or VD01 (Create Customer) to check and update the relevant data.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit the required fields in the transaction.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in logistics or sales processes.