How To Fix /SCF/CL_MESSAGES_ASN702 - RMA and Quantity are required fields in Item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/CL_MESSAGES_ASN -

• Message number: 702

• Message text: RMA and Quantity are required fields in Item &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/CL_MESSAGES_ASN702 - RMA and Quantity are required fields in Item &1 ?

  The SAP error message /SCF/CL_MESSAGES_ASN702 indicates that both the Return Material Authorization (RMA) and Quantity fields are required for the item specified in the message. This error typically occurs in the context of handling returns or exchanges in the SAP system, particularly when dealing with logistics or supply chain processes.
  Cause:
  
  Missing RMA: The RMA number is not provided for the item in question. An RMA is essential for tracking returns and ensuring that the return process is properly documented.
  Missing Quantity: The quantity of the items being returned is not specified. The system requires this information to process the return correctly.
  Configuration Issues: There may be configuration settings in the SAP system that enforce these fields as mandatory, and they are not being populated correctly in the transaction.
  
  Solution:
  
  Check Input Fields: Ensure that both the RMA number and the quantity fields are filled in for the item. If you are using a transaction or a program to enter this data, make sure that these fields are being populated correctly.
  Review Transaction Data: If you are entering data manually, double-check the data entry for any typos or omissions.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals for the specific transaction you are using to ensure you are following the correct procedures.
  System Configuration: If you believe the fields should not be mandatory, consult with your SAP administrator or technical team to review the configuration settings. They may need to adjust the settings to allow for optional entry of these fields.
  Error Handling: If this error occurs frequently, consider implementing error handling or validation checks in your processes to catch these issues before they result in an error message.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to enter RMA and quantity data.
  Training: If users are frequently encountering this error, consider providing additional training on the return process and the importance of these fields.
  
  By addressing the missing RMA and quantity fields, you should be able to resolve the error and proceed with the return process in SAP.