How To Fix /SCF/CL_MESSAGES_ASN021 - Product and partner-specific product are not compatible

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCF/CL_MESSAGES_ASN -

• Message number: 021

• Message text: Product and partner-specific product are not compatible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCF/CL_MESSAGES_ASN021 - Product and partner-specific product are not compatible ?

  The SAP error message /SCF/CL_MESSAGES_ASN021 indicates that there is an incompatibility between the product and the partner-specific product in the context of Advanced Shipping Notification (ASN) processing. This error typically arises in scenarios where the system is trying to process a shipment or delivery that involves specific products and their associated partner data, but the configurations or mappings do not align correctly.
  Cause:
  
  Product Configuration Issues: The product being processed may not be correctly configured for the specific partner. This could involve missing or incorrect data in the product master or partner master records.
  Incompatible Product Types: The product type or category may not be compatible with the partner's requirements or settings.
  Missing Partner-Specific Data: There may be missing partner-specific data that is required for the product to be processed correctly.
  Incorrect Mapping: The mapping between the product and the partner may not be set up correctly in the system.
  
  Solution:
  
  Check Product Master Data: Review the product master data to ensure that all necessary fields are filled out correctly and that the product is compatible with the partner.
  Review Partner Master Data: Check the partner master data to ensure that it includes all required information and that it is correctly linked to the product.
  Validate Compatibility Settings: Ensure that the compatibility settings between the product and the partner are correctly configured in the system.
  Update or Create Partner-Specific Data: If necessary, update or create the partner-specific data for the product to ensure compatibility.
  Consult Documentation: Refer to SAP documentation or configuration guides related to ASN processing and product-partner relationships for specific requirements and settings.
  Testing: After making changes, perform tests to ensure that the error does not reoccur and that the ASN can be processed successfully.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material), BP (Business Partner), or VL31N (Create ASN) to check and update the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the configurations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.