How To Fix /SCDL/MSG_SRV029 - Error reading hierarchy data at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 029

• Message text: Error reading hierarchy data at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV029 - Error reading hierarchy data at item level ?

  The SAP error message /SCDL/MSG_SRV029 indicates an issue with reading hierarchy data at the item level, typically related to the SAP Supply Chain Management (SCM) or SAP Advanced Planning and Optimization (APO) modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the hierarchy structure itself.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the hierarchy data, such as missing nodes or incorrect relationships between nodes.
  Hierarchy Configuration Issues: The hierarchy may not be properly configured in the system, leading to difficulties in reading the data.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Technical Issues: There could be underlying technical issues, such as database problems or issues with the SAP application server.
  Version Compatibility: If there are version mismatches between different components of the SAP system, it may lead to errors in data retrieval.
  
  Solutions:
  
  Check Hierarchy Configuration: Review the configuration of the hierarchy in the SAP system. Ensure that all nodes are correctly defined and that there are no missing or orphaned nodes.
  Data Consistency Check: Run consistency checks on the hierarchy data to identify and resolve any inconsistencies. This may involve using transaction codes like /SCDL/HEIR_CHECK or similar tools.
  Authorization Check: Verify that the user encountering the error has the necessary authorizations to access the hierarchy data. This can be done by checking the user's roles and authorizations in the SAP system.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further investigation. They may need to analyze system logs or perform deeper troubleshooting.
  Update and Patch: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCDL/HEIR_DISPLAY for displaying hierarchy data and /SCDL/HEIR_MAINTAIN for maintaining hierarchy structures.
  Documentation: Refer to SAP documentation and notes related to hierarchy management in SCM/APO for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message /SCDL/MSG_SRV029 effectively.