How To Fix /SCDL/MSG_SRV027 - Error reading status data at item level

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/MSG_SRV -

• Message number: 027

• Message text: Error reading status data at item level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/MSG_SRV027 - Error reading status data at item level ?

  The SAP error message /SCDL/MSG_SRV027 Error reading status data at item level typically occurs in the context of SAP Supply Chain Management (SCM) or Advanced Planning and Optimization (APO) modules. This error indicates that there is an issue with reading the status data for a specific item, which can be due to various reasons.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the database, such as missing or corrupted records related to the item.
  Authorization Issues: The user may not have the necessary authorizations to access the status data for the item.
  Configuration Issues: Incorrect configuration settings in the system can lead to problems when trying to read item-level data.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to retrieve the required data.
  Transport Issues: If the system has recently undergone a transport of changes, there may be issues with the data that was transported.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the item data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Configuration Review: Verify the configuration settings related to the item and the relevant modules. Ensure that all necessary settings are correctly configured.
  System Performance Monitoring: Check the system performance using transaction ST22 (Dump Analysis) or SM21 (System Log) to identify any performance-related issues.
  Transport Check: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the transported objects.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and ST22 (Dump Analysis) for further investigation.
  Documentation: Review the official SAP documentation for SCM/APO for any known issues or additional troubleshooting steps related to item-level data access.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.