How To Fix /SCDL/ICC004 - Error in service provider when reading aspect &2 for document category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/ICC -

• Message number: 004

• Message text: Error in service provider when reading aspect &2 for document category &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/ICC004 - Error in service provider when reading aspect &2 for document category &1 ?

  The SAP error message /SCDL/ICC004 Error in service provider when reading aspect &2 for document category &1 typically occurs in the context of SAP Document Management System (DMS) or when dealing with the SAP Information Lifecycle Management (ILM) functionalities. This error indicates that there is an issue with the service provider when trying to read a specific aspect of a document category.
  Causes:
  
  Configuration Issues: The service provider for the document category may not be correctly configured in the system.
  Missing Aspects: The aspect specified in the error message may not exist for the given document category.
  Authorization Issues: The user may not have the necessary authorizations to access the specified document category or aspect.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the service provider itself.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for the document category and ensure that the service provider is correctly set up.
  Verify that the aspect specified in the error message is defined for the document category.
  
  
  
  Verify Aspects:
  
  Check if the aspect (&2) exists for the document category (&1). You can do this by navigating to the relevant configuration in SAP DMS or ILM.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the document category and its aspects. This can be checked in the user roles and profiles.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SCDL (for ILM) or CV01N (for DMS) to navigate to the relevant areas in SAP.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
  Documentation: Review the SAP Help Portal for detailed information on configuring document categories and service providers.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SCDL/ICC004 error message.