How To Fix /SCDL/DL_CONF403 - &1: customer profile does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/DL_CONF -

• Message number: 403

• Message text: &1: customer profile does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/DL_CONF403 - &1: customer profile does not exist ?

  The SAP error message /SCDL/DL_CONF403 &1: customer profile does not exist typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Advanced Planning and Optimization (APO) when the system is unable to find a customer profile associated with a specific customer ID. This can happen for various reasons, including data inconsistencies, missing configurations, or incorrect entries.
  Causes:
  
  Missing Customer Profile: The customer profile for the specified customer ID has not been created or is not maintained in the system.
  Incorrect Customer ID: The customer ID being referenced may be incorrect or misspelled.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing entries in the customer profile data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer profile.
  Configuration Issues: The system may not be properly configured to recognize the customer profile.
  
  Solutions:
  
  Check Customer Profile: Verify if the customer profile exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check customer profiles.
  Create or Maintain Customer Profile: If the customer profile does not exist, create it using the relevant transaction (e.g., /SCDL/DL_CONF or similar) and ensure all necessary details are filled in.
  Verify Customer ID: Double-check the customer ID being used in the transaction to ensure it is correct.
  Data Consistency Check: If data migration has occurred, perform a consistency check to ensure all necessary data has been migrated correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer profiles. This may involve checking roles and permissions in the user profile.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to customer profiles in your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer profiles, such as /SCDL/DL_CONF or others specific to your SAP environment.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.