How To Fix /SCDL/DL_CONF401 - &1: ID of customer profile is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/DL_CONF -

• Message number: 401

• Message text: &1: ID of customer profile is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/DL_CONF401 - &1: ID of customer profile is not unique ?

  The SAP error message /SCDL/DL_CONF401 &1: ID of customer profile is not unique typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Advanced Planning and Optimization (APO) when there is an issue with the uniqueness of customer profile IDs in the system. This error indicates that the system has found multiple entries with the same customer profile ID, which is not allowed.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that there are duplicate entries in the database for the customer profile ID. This can happen due to data import errors, manual data entry mistakes, or issues during data migration.
  Configuration Issues: There may be configuration settings that allow for non-unique IDs, which can lead to conflicts.
  Data Consistency Issues: Inconsistent data across different tables or systems can also lead to this error.
  
  Solution:
  
  
  Identify Duplicates: Use SQL queries or SAP transaction codes (like SE16 or SE11) to check the relevant tables for duplicate entries of the customer profile ID. The relevant table might be /SCDL/DL_CONF or similar, depending on your specific configuration.
  Example SQL query:
  SELECT ID, COUNT(*)
  FROM /SCDL/DL_CONF
  GROUP BY ID
  HAVING COUNT(*) > 1
  
  
  Remove or Merge Duplicates: Once you identify the duplicates, you can either delete the unnecessary entries or merge them if applicable. Ensure that you have backups before making any deletions.
  
  
  Check Data Import Processes: If the duplicates were created due to data import processes, review those processes to ensure they are correctly configured to prevent duplicates in the future.
  
  
  Review Configuration Settings: Check the configuration settings in the SAP system to ensure that they enforce uniqueness for customer profile IDs.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error for any specific recommendations or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about how to proceed, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and SE80 (Object Navigator) to help you navigate and troubleshoot the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might provide additional insights or solutions related to this error.
  Testing: After resolving the issue, conduct thorough testing to ensure that the changes do not affect other functionalities in the system.
  
  By following these steps, you should be able to resolve the error and ensure that customer profile IDs remain unique in your SAP system.