How To Fix /SCDL/BO_ACTION089 - &1% of documents have unsent ERP messages (Example &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCDL/BO_ACTION -

• Message number: 089

• Message text: &1% of documents have unsent ERP messages (Example &2 &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCDL/BO_ACTION089 - &1% of documents have unsent ERP messages (Example &2 &3) ?

  The SAP error message /SCDL/BO_ACTION089 indicates that a certain percentage of documents have unsent ERP messages. This typically occurs in the context of SAP Supply Chain Management (SCM) or SAP Advanced Planning and Optimization (APO) systems, where messages are sent to the ERP system for processing.
  Cause:
  
  
  Message Processing Issues: The error usually arises when there are issues in the message processing system, such as:
  
  Network connectivity problems between the SCM/APO system and the ERP system.
  Configuration issues in the message types or communication settings.
  Errors in the data being sent that prevent successful processing.
  System performance issues leading to timeouts or failures in message dispatch.
  
  
  
  Document Status: The documents in question may be in a status that prevents them from being sent, such as being incomplete or having validation errors.
  
  
  Queue Management: If there are too many messages queued for processing, it can lead to delays or failures in sending new messages.
  
  
  Solution:
  
  
  Check Connectivity: Ensure that there is proper network connectivity between the SCM/APO and ERP systems. Test the connection to confirm that messages can be sent.
  
  
  Review Configuration: 
  
  Check the configuration settings for message types and ensure they are correctly set up.
  Verify that the necessary RFC (Remote Function Call) destinations are configured and operational.
  
  
  
  Monitor Message Queue: 
  
  Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the status of message queues.
  Check for any messages that are stuck or have errors and resolve those issues.
  
  
  
  Analyze Document Status: 
  
  Review the documents that are reported as having unsent messages. Check their status and ensure they are complete and valid for processing.
  If necessary, correct any data issues that may be preventing the messages from being sent.
  
  
  
  System Performance: 
  
  Monitor system performance to ensure that it is not overloaded. If necessary, optimize the system or schedule message processing during off-peak hours.
  
  
  
  Error Logs: Check the application logs for any specific error messages related to the unsent messages. This can provide more insight into the root cause.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) to check for logs related to the message processing.
  SAP Notes: Search for SAP Notes related to this error message for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation on message processing in SCM/APO for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the issue with unsent ERP messages.