How To Fix SCA_DS306 - Failed to receive results from ping to RFC destination &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SCA_DS - Datasource

• Message number: 306

• Message text: Failed to receive results from ping to RFC destination &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCA_DS306 - Failed to receive results from ping to RFC destination &1 ?

  The SAP error message SCA_DS306 indicates that there was a failure in receiving results from a ping to a Remote Function Call (RFC) destination. This error typically arises in scenarios where the system is trying to establish a connection to another SAP system or an external system via RFC, and the connection is not successful.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target system.
  RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system. This includes incorrect parameters such as the target host, system number, client, user credentials, etc.
  Target System Down: The target system may be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the target system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the target system.
  SAP Gateway Issues: Problems with the SAP Gateway service on either the source or target system can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the two systems is stable and operational. You can use tools like ping or traceroute to test connectivity.
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination that is causing the error.
  Ensure that the connection parameters (like target host, system number, client, user, and password) are correct.
  Test the connection using the "Connection Test" option in SM59.
  
  
  Check Target System Status: Ensure that the target system is up and running. If it is down, you may need to wait until it is back online.
  Review Firewall Settings: If there are firewalls in place, ensure that the necessary ports for RFC communication (typically port 3200 for SAP systems) are open.
  Check User Authorizations: Verify that the user credentials used for the RFC connection have the necessary authorizations to access the target system.
  Review SAP Gateway Logs: Check the SAP Gateway logs for any errors or issues that might indicate why the connection is failing. You can use transaction SMGW to view the gateway logs.
  Restart Services: If all else fails, consider restarting the SAP Gateway service on both the source and target systems.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SMGW: To monitor the SAP Gateway.
  SICF: To check and manage HTTP services.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring RFC destinations and troubleshooting connectivity issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to RFC connectivity.
  
  By following these steps, you should be able to diagnose and resolve the SCA_DS306 error effectively.