How To Fix SCA_DS304 - Ping to RFC destination &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SCA_DS - Datasource

• Message number: 304

• Message text: Ping to RFC destination &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SCA_DS304 - Ping to RFC destination &1 failed ?

  The SAP error message SCA_DS304 indicates that there is a failure in pinging an RFC (Remote Function Call) destination. This error typically arises in scenarios where the system is trying to establish a connection to another SAP system or an external system via an RFC destination, and the connection attempt fails.
  Causes:
  
  
  Incorrect RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system. This includes incorrect connection parameters such as the target host, system number, client, user credentials, etc.
  
  
  Network Issues: There may be network connectivity issues between the SAP system and the target system. This could be due to firewall settings, network outages, or incorrect IP addresses.
  
  
  Target System Down: The target SAP system or external system may be down or not reachable.
  
  
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to connect to the target system.
  
  
  SAP Gateway Issues: The SAP Gateway service may not be running on the target system, or there may be issues with the gateway configuration.
  
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that is causing the issue.
  Verify the connection parameters (target host, system number, client, user, password, etc.) and ensure they are correct.
  
  
  
  Test Connection:
  
  In transaction SM59, select the RFC destination and use the "Test Connection" button to check if the connection can be established successfully.
  
  
  
  Network Troubleshooting:
  
  Check network connectivity using tools like ping or traceroute to ensure that the target system is reachable.
  Verify firewall settings to ensure that the necessary ports for RFC communication are open.
  
  
  
  Check Target System Status:
  
  Ensure that the target SAP system or external system is up and running.
  Check if the SAP Gateway service is active on the target system.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the target system.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues related to RFC connections or the specific error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SMGW: To check the status of the SAP Gateway.
  SICF: To manage HTTP services, if applicable.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) and developer traces (transaction ST11) for any additional error messages or information that may help diagnose the issue.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more detailed information on RFC connections and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the cause of the SCA_DS304 error message.