How To Fix /SCA/DM_TIMS_OUT024 - Business partner "customer" does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_TIMS_OUT -

• Message number: 024

• Message text: Business partner "customer" does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_TIMS_OUT024 - Business partner "customer" does not exist ?

  The SAP error message /SCA/DM_TIMS_OUT024 indicating that a "Business partner 'customer' does not exist" typically arises in the context of data management or integration processes, particularly when dealing with business partner data in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Non-Existent Business Partner: The specified business partner (customer) does not exist in the system. This could be due to a typo in the business partner ID or the business partner not being created in the system.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues where the business partner data has not been updated or transferred correctly.
  
  
  Authorization Issues: The user or process attempting to access the business partner may not have the necessary authorizations to view or interact with the business partner data.
  
  
  Incorrect Configuration: There may be configuration issues in the data management or integration settings that are causing the system to look for a business partner that is not correctly defined.
  
  
  Solutions:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner ID you are using is correct.
  Use transaction code BP in SAP to search for the business partner and confirm its existence.
  
  
  
  Create the Business Partner:
  
  If the business partner does not exist, you may need to create it using the transaction code BP or through the appropriate data management tools.
  
  
  
  Check Data Synchronization:
  
  If you are working with integrated systems, ensure that the data synchronization processes are functioning correctly. Check logs for any errors during data transfer.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to access the business partner data. You may need to consult with your SAP security team.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to business partner management and data integration to ensure they are set up correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE11 (Data Dictionary), and SLG1 (Application Log) for troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for Business Partner Management for detailed information on managing business partners.
  Integration Scenarios: If you are using SAP S/4HANA or SAP CRM, review the integration scenarios and ensure that the business partner data is correctly mapped and synchronized.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.