How To Fix /SCA/DM_REL_CRQ031 - Item &1: Closing ASNs based on cumul. rcvd qty is deactivated in Custom.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_REL_CRQ -

• Message number: 031

• Message text: Item &1: Closing ASNs based on cumul. rcvd qty is deactivated in Custom.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_REL_CRQ031 - Item &1: Closing ASNs based on cumul. rcvd qty is deactivated in Custom. ?

  The SAP error message /SCA/DM_REL_CRQ031 Item &1: Closing ASNs based on cumul. rcvd qty is deactivated in Custom typically relates to the handling of Advanced Shipping Notifications (ASNs) in the context of the SAP Supply Chain Management (SCM) or Logistics Execution (LE) modules. This error indicates that the system is unable to close the ASN for a specific item because the configuration to close ASNs based on cumulative received quantity is not activated.
  Cause:
  
  Configuration Settings: The error is primarily caused by a configuration setting in the system that disables the closing of ASNs based on the cumulative received quantity. This could be due to a deliberate decision during system setup or a change in business processes.
  Custom Settings: The message indicates that there are custom settings in place that prevent the system from automatically closing ASNs when the cumulative received quantity reaches the expected quantity.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Custom Settings:
  
  Navigate to the relevant configuration settings in your SAP system. This is typically found in the SPRO transaction under the Logistics Execution or SCM sections.
  Look for settings related to ASN processing and cumulative received quantity. Ensure that the option to close ASNs based on cumulative received quantity is activated.
  
  
  
  Modify Configuration:
  
  If the setting is deactivated, you may need to activate it. This usually involves changing a checkbox or setting in the configuration.
  Consult with your SAP Basis or functional consultant to ensure that any changes made align with your business processes.
  
  
  
  Testing:
  
  After making changes, perform testing to ensure that ASNs can now be closed as expected. Create a test ASN and simulate receiving the items to verify that the system behaves correctly.
  
  
  
  Documentation:
  
  Document any changes made to the configuration for future reference and to inform other team members about the adjustments.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Advanced Shipping Notifications and ASN processing to understand the implications of the configuration settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. This can provide insights from other users who have faced the same error.
  Training: If this is a recurring issue, consider providing training for users involved in ASN processing to ensure they understand the implications of the configuration settings.
  
  By following these steps, you should be able to resolve the error and ensure that ASNs can be processed correctly in your SAP system.