How To Fix /SCA/DM_REL_CRQ024 - Item &1: Product is missing; related ASNs are not closed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM_REL_CRQ -

• Message number: 024

• Message text: Item &1: Product is missing; related ASNs are not closed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM_REL_CRQ024 - Item &1: Product is missing; related ASNs are not closed ?

  The SAP error message /SCA/DM_REL_CRQ024 Item &1: Product is missing; related ASNs are not closed typically indicates that there is an issue with a product that is expected in a delivery or an Advanced Shipping Notice (ASN) but is not found in the system. This can occur in scenarios involving logistics, inventory management, or supply chain processes.
  Cause:
  
  Missing Product Master Data: The product associated with the item number may not exist in the system or may not be properly set up in the material master.
  Open ASNs: There may be related ASNs that are still open, meaning that the expected deliveries have not been fully processed or closed in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as incorrect item numbers or missing links between the delivery and the product master.
  Configuration Issues: There may be configuration issues in the system that prevent the proper recognition of the product.
  
  Solution:
  
  
  Check Product Master Data:
  
  Verify that the product exists in the material master. You can do this by using transaction code MM03 to display the material and ensure it is active and correctly configured.
  If the product is missing, create it using transaction code MM01.
  
  
  
  Review ASNs:
  
  Check the status of related ASNs using transaction codes like VL03N (Display Outbound Delivery) or VL32N (Change Outbound Delivery).
  Ensure that all related ASNs are closed. If they are still open, you may need to process them or close them appropriately.
  
  
  
  Data Consistency Check:
  
  Ensure that the item number referenced in the error message is correct and matches the expected product.
  Check for any inconsistencies in the data that may need to be corrected.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings related to logistics and inventory management to ensure that everything is set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, VL03N, VL32N, and MM01.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.