How To Fix /SCA/DM009 - No customizing entry found, default comparison by delivery date

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCA/DM -

• Message number: 009

• Message text: No customizing entry found, default comparison by delivery date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SCA/DM009 - No customizing entry found, default comparison by delivery date ?

  The SAP error message /SCA/DM009 No customizing entry found, default comparison by delivery date typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with demand management or planning scenarios. This error indicates that the system is unable to find a specific customizing entry that is required for the operation being performed, and as a result, it defaults to using the delivery date for comparison.
  Cause:
  
  
  Missing Customizing Entries: The most common cause of this error is that there are no relevant customizing entries in the system for the specific planning scenario or product being processed. This could be due to incomplete configuration or missing master data.
  
  
  Incorrect Configuration: If the configuration settings for the planning area, planning version, or other related settings are not correctly set up, it can lead to this error.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that prevent the system from finding the necessary customizing entries.
  
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the customizing settings in the SAP system (transaction SPRO) and navigate to the relevant area for demand management or planning.
  Ensure that all necessary entries are created for the planning area, product, and other relevant settings.
  
  
  
  Maintain Master Data: 
  
  Verify that the master data for the product in question is complete and correctly maintained. This includes checking the material master, info records, and any other relevant data.
  
  
  
  Review Planning Area Settings: 
  
  Check the settings for the planning area and ensure that the necessary customizing entries are defined for the relevant key figures and planning objects.
  
  
  
  Use Transaction /SCA/DM: 
  
  You can use transaction /SCA/DM to analyze the demand management settings and identify any missing entries.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of the APO module and the relevant customizing settings.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SCA/DM for demand management analysis, and SPRO for customizing settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.