How To Fix SBDV095 - Error during display with an external program

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDV - BDV: Business Document Viewer

• Message number: 095

• Message text: Error during display with an external program

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBDV095 - Error during display with an external program ?

  The SAP error message SBDV095, which states "Error during display with an external program," typically occurs when there is an issue with the integration between SAP and an external program or application that is being used to display data. This error can arise in various contexts, such as when trying to display documents, reports, or other data that relies on external viewers or applications.
  Causes:
  
  Missing or Incorrect Configuration: The external program may not be correctly configured in the SAP system. This could include incorrect paths, missing files, or improper settings.
  File Format Issues: The file format being requested may not be supported by the external program, or the file may be corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the external program or the data being displayed.
  Network Issues: If the external program is hosted on a different server, network connectivity issues could prevent it from being accessed.
  Compatibility Issues: There may be compatibility issues between the SAP system and the external program, especially if either has been recently updated.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the external program in SAP. Ensure that the paths and settings are correct.
  Test the External Program: Manually open the external program to ensure it is functioning correctly and can open the expected file types.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the external program and the data.
  Check Network Connectivity: If the external program is on a different server, ensure that there are no network issues preventing access.
  Update or Reinstall: If there are compatibility issues, consider updating or reinstalling the external program to ensure it is compatible with the current version of SAP.
  Consult Logs: Review SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context for troubleshooting.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SBDV095 error. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the documentation for the specific external program being used to ensure it is set up correctly and is compatible with SAP.
  Support: If the issue persists, consider reaching out to SAP support or the support team for the external program for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SBDV095 error in your SAP environment.