How To Fix SBDV064 - Unexpected error in RMS back end; current version not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDV - BDV: Business Document Viewer

• Message number: 064

• Message text: Unexpected error in RMS back end; current version not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBDV064 - Unexpected error in RMS back end; current version not found ?

  The SAP error message SBDV064 indicates that there is an unexpected error occurring in the Retail Management System (RMS) back end, specifically related to the versioning of the RMS system. This error typically arises when the system is unable to find the expected version of a component or module that it needs to function properly.
  Causes:
  
  Version Mismatch: The RMS back end may not be updated to the version that the front end or other components are expecting.
  Configuration Issues: There may be misconfigurations in the system settings that lead to the inability to locate the correct version.
  Data Corruption: Corrupted data or incomplete updates can lead to unexpected errors.
  System Updates: Recent updates or patches may not have been applied correctly, leading to inconsistencies in the system.
  
  Solutions:
  
  Check Version Compatibility: Ensure that all components of the RMS are updated to compatible versions. This includes checking the version of the front end and back end systems.
  Review Configuration Settings: Verify the configuration settings in the RMS to ensure they are correctly set up and pointing to the right versions.
  Reapply Updates/Patches: If recent updates were applied, consider reapplying them or rolling back to a previous stable version to see if that resolves the issue.
  Data Integrity Check: Run data integrity checks to identify and fix any corrupted data that may be causing the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to the SBDV064 error for detailed troubleshooting steps and patches.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to the official SAP documentation for RMS to understand the expected configurations and version requirements.
  
  By following these steps, you should be able to diagnose and resolve the SBDV064 error in your SAP RMS system.