How To Fix SBDS363 - No notes can be created for SAP GOS documents.

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 363

• Message text: No notes can be created for SAP GOS documents.

What causes this issue?

You want to attach a note to a document that was stored using the
generated object services.

System Response

Notes cannot be attached to documents that were stored using the
generated object services.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SBDS363 - No notes can be created for SAP GOS documents. ?

  The SAP error message SBDS363, which states "No notes can be created for SAP GOS documents," typically occurs when users attempt to create notes for documents managed by the Generic Object Services (GOS) in SAP, but the system does not allow it due to certain restrictions or configurations.
  Causes:
  
  Document Type Restrictions: Certain document types may not support the creation of notes. This can be due to the configuration of the GOS settings for that specific document type.
  Authorization Issues: The user may not have the necessary authorizations to create notes for the specific GOS document.
  System Configuration: The GOS settings in the system may not be configured to allow notes for the specific object type.
  Technical Issues: There may be underlying technical issues or bugs in the SAP system that prevent the creation of notes.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Verify if the document type you are working with supports notes. This can be checked in the GOS settings (transaction code SWO1 or SWE2).
  If necessary, consult with your SAP Basis or configuration team to adjust the settings.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create notes. This can be checked using transaction code SU53 after the error occurs, or by reviewing the user's role assignments.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this issue. You can search for notes in the SAP Support Portal or use transaction code SNOTE to apply any necessary corrections.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or SAP's customer support for further assistance. They may be able to provide insights into any known issues or patches.
  
  
  
  Testing in Different Environments:
  
  If possible, test the functionality in a development or quality assurance environment to see if the issue is specific to the production environment.
  
  
  
  Related Information:
  
  GOS Documentation: Familiarize yourself with the Generic Object Services documentation to understand the capabilities and limitations of GOS.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWO1 (Business Object Builder) and SWE2 (Event Linkages) for further investigation into GOS settings.
  
  By following these steps, you should be able to identify the cause of the SBDS363 error and implement a suitable solution.