How To Fix SBDS362 - SAP GOS documents cannot be processed using the BDN

SBDS362 - Overview

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 362

• Message text: SAP GOS documents cannot be processed using the BDN

What causes this issue?

You want to edit a document that was stored using the generated object
services (GOS).

System Response

Documents that were stored using the generated object services cannot
be edited using the Business Document Navigator.
This usually refers to either attachments or WWW addresses.

How to fix this error?

Call the appropriate application object and edit the document using the
generated object services.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

SBDS362 - Details

• The SAP error message SBDS362 indicates that SAP GOS (Generic Object Services) documents cannot be processed using the BDN (Business Document Navigator). This error typically arises when there is an issue with the configuration or the integration of GOS with the BDN.
  
  Cause:
  
  
  Configuration Issues: The GOS might not be properly configured to work with the BDN. This could be due to missing settings or incorrect parameters in the system.
  Authorization Problems: The user may not have the necessary authorizations to access or process GOS documents through the BDN.
  Technical Issues: There could be underlying technical issues, such as missing components or system errors that prevent the processing of GOS documents.
  Document Type Restrictions: Certain document types may not be supported for processing through the BDN.
  
  
  Solution:
  
  Check Configuration: Review the configuration settings for GOS and BDN in the SAP system. Ensure that all necessary parameters are set correctly.
  Transaction codes like SPRO can be used to access