How To Fix SBDS227 - Knowledge Provider: Document ID is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 227

• Message text: Knowledge Provider: Document ID is not unique

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBDS227 - Knowledge Provider: Document ID is not unique ?

  The SAP error message SBDS227, which states "Knowledge Provider: Document ID is not unique," typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the uniqueness of document IDs in the Knowledge Provider (KP) system. This error can arise during various operations, such as when trying to create or update documents in the system.
  Cause:
  
  Duplicate Document IDs: The most common cause of this error is that there are multiple entries in the system with the same document ID. This can happen due to data import issues, incorrect configurations, or manual entry errors.
  Data Consistency Issues: If the data in the Knowledge Provider is not consistent or has been corrupted, it may lead to duplicate document IDs.
  Configuration Errors: Incorrect settings in the Knowledge Provider or related components can also lead to this error.
  
  Solution:
  
  Identify Duplicates: Use transaction codes or queries to identify the duplicate document IDs in the system. You can check the relevant tables or use reporting tools to find entries with the same ID.
  Remove or Merge Duplicates: Once identified, you can either delete the duplicate entries or merge them if applicable. Ensure that you have backups before making any deletions.
  Check Data Load Processes: Review the data load processes to ensure that they are not introducing duplicates. This may involve checking ETL (Extract, Transform, Load) processes or data import configurations.
  Adjust Configuration: If the issue is related to configuration, review the settings in the Knowledge Provider and make necessary adjustments to ensure that document IDs are generated uniquely.
  Consult Documentation: Refer to SAP documentation or support notes related to the Knowledge Provider for any specific guidelines or patches that may address this issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SBDS227 error. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.