How To Fix SBDS224 - Knowledge Provider: Error in creating signature


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SBDS - Message Class: Business Document Service

  • Message number: 224

  • Message text: Knowledge Provider: Error in creating signature

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SBDS224 - Knowledge Provider: Error in creating signature ?

    The SAP error message SBDS224, which indicates "Knowledge Provider: Error in creating signature," typically occurs in the context of SAP BusinessObjects or SAP BW when there is an issue with the data source or the configuration of the Knowledge Provider. This error can arise due to various reasons, including issues with the data source connection, authentication problems, or configuration errors.

    Causes:

    1. Authentication Issues: The user credentials used to access the data source may be incorrect or have insufficient permissions.
    2. Data Source Configuration: The data source may not be properly configured in the SAP system, leading to issues when trying to create a signature.
    3. Network Issues: There may be network connectivity problems between the SAP system and the data source.
    4. Version Compatibility: There could be compatibility issues between different versions of SAP components or between SAP and the data source.
    5. Corrupted Metadata: The metadata associated with the data source may be corrupted or not properly defined.

    Solutions:

    1. Check User Credentials: Verify that the user credentials used for the data source are correct and have the necessary permissions to access the data.
    2. Review Data Source Configuration: Ensure that the data source is correctly configured in the SAP system. Check the connection settings, including the server name, database name, and any required parameters.
    3. Test Network Connectivity: Ensure that there are no network issues preventing access to the data source. You can use tools like ping or telnet to check connectivity.
    4. Update Components: Ensure that all relevant SAP components are up to date and compatible with each other. Check for any patches or updates that may resolve known issues.
    5. Recreate Metadata: If the metadata is suspected to be corrupted, consider recreating it or refreshing the data source definition in the SAP system.
    6. Check Logs: Review the SAP application logs and system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to the official SAP documentation for the specific version of the software you are using, as it may contain information on configuration and troubleshooting.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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