How To Fix SBDS104 - Error in Knowledge Provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SBDS - Message Class: Business Document Service

• Message number: 104

• Message text: Error in Knowledge Provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SBDS104 - Error in Knowledge Provider ?

  The SAP error message SBDS104, which indicates "Error in Knowledge Provider," typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there is an issue with the data retrieval process from the Knowledge Provider. This error can arise due to various reasons, including configuration issues, data source problems, or connectivity issues.
  Causes of SBDS104 Error
  
  
  Data Source Issues: The data source may not be correctly configured or may be unavailable. This could be due to changes in the underlying database or data model.
  
  
  Authorization Problems: The user may not have the necessary authorizations to access the data source or the specific data being requested.
  
  
  Network Connectivity: There may be network issues preventing the connection to the data source.
  
  
  Incorrect Query: The query being executed may be incorrect or may reference objects that do not exist.
  
  
  System Configuration: There may be issues with the configuration of the Knowledge Provider or the BW system itself.
  
  
  Data Model Changes: Changes in the data model, such as changes to InfoObjects, InfoProviders, or transformations, can lead to this error.
  
  
  Solutions to SBDS104 Error
  
  
  Check Data Source Configuration: Verify that the data source is correctly configured and accessible. Ensure that the connection parameters are correct.
  
  
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the data source and execute the query.
  
  
  Test Network Connectivity: Ensure that there are no network issues preventing access to the data source. You can use tools like ping or telnet to test connectivity.
  
  
  Validate the Query: Review the query being executed for any errors. Ensure that all referenced objects exist and are correctly defined.
  
  
  Check System Logs: Look at the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the Knowledge Provider and the specific error message for additional troubleshooting steps.
  
  
  Rebuild or Refresh Data Models: If there have been changes to the data model, consider rebuilding or refreshing the relevant InfoProviders or queries.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for BW and Knowledge Provider for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the SBDS104 error effectively.