How To Fix SB381 - No REDO information exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SB - Version Management Messages

• Message number: 381

• Message text: No REDO information exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SB381 - No REDO information exists ?

  The SAP error message "SB381 No REDO information exists" typically occurs in the context of database operations, particularly when dealing with the SAP database and its transaction logs. This error indicates that the system is unable to find the necessary REDO information to recover or replay a transaction. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Corrupted Log Files: The REDO log files may be missing or corrupted, which prevents the system from accessing the necessary information to complete the transaction.
  Database Configuration Issues: Incorrect configuration settings in the database can lead to issues with transaction logging and recovery.
  Database Backup Issues: If a backup was not performed correctly, or if the backup is incomplete, it may lead to missing REDO information.
  System Crashes: Unexpected system crashes or power failures can lead to incomplete transactions and missing REDO logs.
  Database Maintenance: During maintenance activities, such as archiving or purging logs, REDO information may be inadvertently deleted or not properly archived.
  
  Solutions:
  
  Check Log Files: Verify the existence and integrity of the REDO log files. If they are missing or corrupted, you may need to restore them from a backup.
  Database Recovery: If the database is in a corrupted state, consider performing a recovery operation using the latest backup. Ensure that you have a valid backup before proceeding.
  Database Configuration Review: Review the database configuration settings to ensure that they are set up correctly for transaction logging and recovery.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific context of your system and the error encountered.
  
  Related Information:
  
  Transaction Logs: Understanding how transaction logs work in your specific database (e.g., Oracle, SQL Server, HANA) can provide insights into how to manage and recover from issues related to REDO information.
  Backup and Recovery Procedures: Familiarize yourself with the backup and recovery procedures for your SAP system to ensure that you can restore the system in case of data loss.
  System Monitoring: Implement monitoring tools to keep track of database health and log file status to prevent issues before they occur.
  
  Conclusion:
  The "SB381 No REDO information exists" error can be critical, as it may indicate potential data loss or corruption. It is essential to address the underlying causes promptly and ensure that proper backup and recovery practices are in place to mitigate future risks.