How To Fix SB380 - No UNDO information exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SB - Version Management Messages

• Message number: 380

• Message text: No UNDO information exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SB380 - No UNDO information exists ?

  The SAP error message "SB380 No UNDO information exists" typically occurs in the context of the SAP system when there is an attempt to perform an operation that requires undo information, but such information is not available. This can happen in various scenarios, such as during the execution of a transaction or when trying to reverse a document.
  Causes:
  
  Missing Undo Information: The most common cause is that the system does not have the necessary undo information for the transaction you are trying to reverse or modify.
  Transaction Not Completed: If a transaction was not completed properly or was terminated unexpectedly, the system may not have recorded the necessary undo information.
  Data Consistency Issues: There may be issues with data consistency in the database, leading to the absence of undo information.
  Custom Development: If there are custom programs or enhancements, they may not handle the creation of undo information correctly.
  
  Solutions:
  
  Check Transaction Status: Ensure that the transaction you are trying to reverse or modify was completed successfully. If it was not, you may need to complete it first.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues affecting the data integrity.
  Recreate the Transaction: If possible, recreate the transaction instead of trying to reverse it. This may involve manually entering the data again.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to the specific module you are working with, as they may provide additional insights or tools for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Documentation: Review SAP documentation for the specific module or functionality you are working with to understand the expected behavior and requirements for undo information.
  
  By following these steps, you should be able to diagnose and potentially resolve the "SB380 No UNDO information exists" error in your SAP system.