How To Fix SAWE_BO_SA724 - E-mail not sent due to data error

SAP Error Message - Details

• Message type: E = Error

• Message class: SAWE_BO_SA - Message class for BO Staff Assignment

• Message number: 724

• Message text: E-mail not sent due to data error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SAWE_BO_SA724 - E-mail not sent due to data error ?

  The SAP error message SAWE_BO_SA724, which indicates that an email was not sent due to a data error, can arise from various issues related to the configuration or the data being processed. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Invalid Email Address: The email address specified in the system may be incorrectly formatted or invalid.
  Missing Data: Required fields for sending the email (like subject, body, or recipient) may be missing or incorrectly populated.
  Configuration Issues: The SAP system may not be properly configured to send emails, including SMTP settings.
  Authorization Issues: The user or process attempting to send the email may not have the necessary permissions.
  Data Type Mismatch: The data being sent in the email may not match the expected format or type.
  
  Solutions:
  
  Check Email Address: Verify that the email address is correctly formatted and valid. Ensure there are no typos or missing components (like "@" or domain).
  Review Required Fields: Ensure that all required fields for the email (such as subject, body, and recipient) are filled out correctly.
  SMTP Configuration: Check the SMTP settings in the SAP system. Ensure that the mail server is correctly configured and reachable.
  
  Transaction Code: SCOT (SAPconnect Administration)
  
  
  User Authorizations: Ensure that the user or process has the necessary authorizations to send emails. Check roles and permissions.
  Debugging: If the issue persists, consider debugging the process to identify where the data error is occurring. Use transaction codes like SLG1 to check application logs for more details.
  Check for Data Type Issues: Ensure that the data being sent (like attachments or content) is in the correct format and does not exceed size limits.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to email sending errors. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes like SCOT for email configuration and SOST for monitoring sent emails.
  Documentation: Review SAP documentation on email configuration and troubleshooting for more detailed guidance.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.