How To Fix SAWE_BO_SA023 - DO NOT USE, Example for no 24: &1 &2 is locked by &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SAWE_BO_SA - Message class for BO Staff Assignment

  • Message number: 023

  • Message text: DO NOT USE, Example for no 24: &1 &2 is locked by &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SAWE_BO_SA023 - DO NOT USE, Example for no 24: &1 &2 is locked by &3 ?

    The SAP error message SAWE_BO_SA023 indicates that a specific sales document (identified by the placeholder &1) is currently locked by another user or process (identified by the placeholder &3). This can occur in various scenarios, such as when multiple users are trying to access or modify the same sales document simultaneously.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the sales document.
    2. System Lock: The document may be locked due to a background job or a transaction that has not been completed.
    3. User Session: A previous session may not have been properly closed, leaving the document in a locked state.

    Solution:

    1. Wait and Retry: If the document is locked by another user, you may need to wait until they finish their work and release the lock.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock on the sales document.
      • If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution as it may lead to data inconsistencies.
    3. Communicate with Users: If you identify the user who has locked the document, you can communicate with them to understand their need for the lock and coordinate access.
    4. Review Background Jobs: Check if there are any background jobs that might be locking the document. You can use transaction code SM37 to monitor background jobs.
    5. Session Management: Ensure that all user sessions are properly managed and closed when not in use.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • SE11: To check the data dictionary for the sales document structure.
    • User Authorizations: Ensure that you have the necessary authorizations to view and manage locks.
    • Documentation: Refer to SAP Help documentation for more details on handling locks and error messages.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or technical support for further investigation.

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