How To Fix SATC_CI_MODE_MSGS004 - Duplicate entry for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SATC_CI_MODE_MSGS - ATC/Code Inspector: exemption handling

• Message number: 004

• Message text: Duplicate entry for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SATC_CI_MODE_MSGS004 - Duplicate entry for user &1 ?

  The SAP error message SATC_CI_MODE_MSGS004 indicates that there is a duplicate entry for a user in the system. This typically occurs in the context of user management or authorization checks, where the system finds more than one entry for the same user, which can lead to confusion or conflicts in user permissions and roles.
  Cause:
  
  Duplicate User Entries: The most common cause is that the same user has been created multiple times in the system, possibly with different user IDs or in different client environments.
  Data Migration Issues: If user data has been migrated from another system, it may have resulted in duplicate entries.
  Configuration Errors: Incorrect configuration in user management settings can lead to duplicates being recognized by the system.
  
  Solution:
  
  
  Identify Duplicate Users:
  
  Use transaction codes like SU01 (User Maintenance) or SU10 (Mass User Maintenance) to check for duplicate user entries.
  You can also run reports or queries to identify users with the same username or similar attributes.
  
  
  
  Remove or Merge Duplicates:
  
  If duplicates are found, decide whether to delete the unnecessary entries or merge the relevant data into a single user account.
  Ensure that you back up any important data before making changes.
  
  
  
  Check User Roles and Authorizations:
  
  After resolving duplicates, review the roles and authorizations assigned to the user to ensure they are correct and not conflicting.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  
  
  System Consistency Check:
  
  Run consistency checks on user data to ensure that there are no other underlying issues causing the duplicates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (for reporting on users and roles)
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on user management and authorization concepts.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  Support: If the issue persists or is complex, consider reaching out to SAP Support for assistance.
  
  
  By following these steps, you should be able to resolve the SATC_CI_MODE_MSGS004 error and ensure that user management in your SAP system is functioning correctly.